POLICIES & REGULATIONS

TERMS & CONDITIONS

Gym facilities are for over 16’s only. Teen Pay As You Go gym rates are for 16 and 17 year olds and gym usage is allowed until 8pm each evening and all weekends. Proof of age required. Over 18’s only after 8pm. Anyone under the age of 18 are not allowed to use free weights at any time. All Cardiovascular equipment and set weight machines are permitted if you are under 18.


 Sauna/Steam room facilities are for over 18’s only. There is no exception to this rule. If any customer is found pouring water on the sauna stove they will be held liable for the cost of any repair work needed and may have their membership cancelled without refund pending investigation by management. At no stage are customers permitted to pour water on the sauna stove.


Direct Debit Memberships – once you purchase a membership by direct debit you have signed into a rolling contract. A minimum of 12 months membership must be paid on a direct debit contract and payments will continue to be debited after the initial 12 month period until a letter or email has been submitted to Coral Leisure Wicklow confirming your wish to cancel your membership. The monthly charge is paid to Coral Leisure by direct debit.


A pro-rata system is in place whereby depending on the date that you purchase the membership you must pay for the remainder of the current month before your direct debit starts in order to allow time for your bank to approve the direct debit 


If any direct debits are returned from your bank as unpaid, you must pay the amount owed to us in person plus a €10 administration fee


Proof of age will be required to purchase all 11+, Teen 16+, Student and Golden memberships. We will accept birth certificate, passport, age card or valid student card as proof of age.


Pay As You Go Users are not permitted to use the sauna/steam room facilities while there is a private booking in the pool.


A valid and current student card with photograph will be required for student memberships.


The membership and membership card can only be used by the named person(s) on the completed application form. Anyone found to have breached this rule will result in the immediate cancellation of the membership without refund. Lost membership cards will be replaced at a cost of €5.00. If your card is broken or faded it will be replaced free of charge once the damaged card is handed in to reception.


 All members consent to having a photograph taken in reception to accompany their membership records for verification purposes only. Coral Leisure will only use personal information and photographs in accordance with the Data Protection Acts, 1988 & 2003.


Golden memberships are for customers aged 60 years or older.


Gym only members have unlimited access to the gym, it does not include use of pool/sauna/steam room facilities.


Lifeguards and gym instructors’ instructions to be followed at all times.


Swimming rings are not permitted in the pool unless fitted with an internal seat.


No cameras, photographic equipment, outdoor footwear, food or beverages allowed in the pool area.


Non-swimmers should wear a buoyancy aid and stay within their own depth.


A health screening form must be completed before using the centre.


Memberships can be frozen due to illness, however any illness must be certified by a doctor.


All memberships are non-refundable. If for a medical reason, membership can no longer be continued, and the membership needs to be changed to another person, it will be at the discretion of management and there will be an amendment charge.


If you have any existing medical conditions such as diabetes, epilepsy, heart conditions, asthma, are pregnant or on medication, please inform a member of staff.


Membership card must be produced on each visit and all members must sign in and out on every occasion of use of the facilities.


Hats must be worn by all at all times in the swimming pool. Appropriate swim costumes must be worn in the pool, sauna and steam room. We strongly advise all customers to wear flip-flops or other suitable foot protection in the changing rooms and pool area.


Swim nappies must be worn by all children who are not fully toilet trained.


Snorkels, flippers, masks and t-shirts are not permitted.


Customers are asked to shower before entering the pool and use a towel to wipe down machines in the gym after use.


Appropriate footwear and attire must be worn in the gym.


Membership valid only during public sessions in the pool and gym.


Coral Leisure accepts no responsibility for any belongings or personal items lost, stolen or damaged on the premises. It is the responsibility of each person to place all personal items in the lockers provided. Personal belongings found will be placed in lost property for seven days.


Persons under 11 years of age must be accompanied by an adult in the water with them at all times. Persons under 11 years of age not using the pool facility must also be accompanied by an adult over 18 at all times in all areas of the facility. There is no exception to this rule under any circumstances. Under no circumstances can infants in carry seats be left unattended on the pool deck or in the viewing area.


 No running, jumping, diving or acrobatics are permitted in the pool area.


Swim sessions start on the hour and operate on a first-come, first-served basis. Preference will not be given to members over non-members if a session is busy.


Membership does not include the cost of lessons or classes.


Public swim times vary regularly and it is up to each customer to familiarise themselves with the swim timetable available in reception. Management reserves the right to alter the pool timetable at any time.


Management reserves the right at any time to vary these rules or subscription charge.

Management reserves the right to refuse admission.


​The use of razors is not permitted anywhere within the coral leisure building.

CHILD ADMISSION POLICY 

CHILD ADMISSION POLICY

Children under the age of 11 must be accompanied by an adult over 18 years in the water at all times.

Children under the age of 8 must be accompanied by an adult at all times in the changing rooms.

Adult to Child Ratio: 1 Adult : 1 child under the age of 3

                                          1 Adult : 4 children aged between 3-11.

  • All children who are not yet potty trained must wear a swim nappy.

          (available at reception).

  • All children and adults must wear a swim cap at all times (regardless of hair length).
  • No armbands or flotation devices are permitted beyond the 1.5m mark.
  • Maximum time allowed for pay as you go customers is 1 hour. 
  • Members are permitted to enter during any public swim.
  • Children misbehaving will be asked to leave the pool and if parents are not on site, they will be called.

This policy is due to swimming pool safety guidelines issued jointly by Irish Water Safety, ILAM and Swim Ireland.


If you have any questions or would like any further information please contact a member of leisure centre management on 0404 66831.


CHILD SAFEGUARDING STATEMENT 

This leisure centre is fully committed to safeguarding the well being of its members. Every individual in the centre should, at all times, show respect and understanding for their rights, safety and welfare, and conduct themselves in a way that reflects the principles of our organization, Child Protection and Welfare Guidelines of Swim Ireland and the guidelines contained in the Code of Ethics and Good Practice for Children’s Sport.


Recommendations from Swim Ireland

Supervision Policy

“Swim Ireland has a policy that no individual should be alone with a child, all pool and dry-land training sessions must be supervised. Adequate supervision is required for all other activities in accordance with best practice requirements.” 

“Young people are left at the pool or training facilities by parents/guardians who expect their children to be safe. This can only happen when everybody works together to put safeguards in place for everyone’s protection. Parents/guardians must understand safe practices for their children. Parents/guardians must be willing to help.”


Recommendations from the Irish Sports Council

(Code of Ethics and Good Practice for Children’s Sport)

Supervision and general guidelines

“Ensure adequate adult: child ratios. Good practice dictates that a leader should try to ensure that more than one adult is present. This will help to ensure the safety of the children as well as protect adults.”

“Adult: Child ratios will depend on the nature of the activity, the age of the participants and any special needs of the group.”

“There should be at least one adult of each gender with a mixed group.”

“Avoid adults being left alone with young participants”.

“Respect the privacy of young people while changing, leaders may only need to enter changing rooms where the participants are very young or require special assistance. When necessary, leaders should supervise in pairs it is the safety and welfare of the participants that is of paramount importance.”

“If a child suffers an injury or accident the parents/guardians should be informed”.


Coral Leisure Wicklow Recommendations

To ensure that the best practice is followed by Coral Leisure Wicklow we shall work closely with Swim Ireland to promote best practice in our complex. We shall comply with the guidelines of the Code of Ethics and Good Practice for Children’s Sport and the Child Welfare Guidelines of Swim Ireland.

Always have two helpers in the changing area, and never be left on your own, this is for the adult’s safety as well as the child’s. 

Teachers would be ideal to help out because they would have already been garda vetted, but if they are unwilling to enter the changing area then we see no reason why parents/guardians/helpers cannot enter the changing area as long as they follow the recommendations above. 

All parents should be notified of who will be helping their children, draw up a rota of parents that will be involved. All parents must read and sign this document. 

Photographic and mobile equipment is not permitted in the changing rooms; adults helping out should leave their mobiles with an adult who is not going into the changing area or leave them at reception. 

We recommend that the above practices and policies from Swim Ireland and the Irish Sports Council are put into place along with some of our clubs recommendations before you attend swimming, have all parents/guardians/helpers and teachers read and sign this document.


If you wish to discuss any issues regarding our Child Safeguarding Statement, you can contact our Designated Liaison Person James Byrne or

our Deputy Designated Liaison Person Ms Claire Jameson by calling the centre at 0404 66831.

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